In this website we receive, collect, and store any personal identifiable information from our visitors and users that is provided by them on our website. This personally identifiable information is provided by them either when they sign up for newsletter or when they submit the contact form found within our website. Some of the personal information that may be collected may include name, email, telephone (if applicable), and any other particular information that may be provided by them on our website.
Thus, when our visitors and users sign up for our newsletter, we collect from them personal identifiable information such as their names and email addresses. Please, notice that whenever a user or visitor signs up for our newsletter email, he/she is accepting to receive occasional emails from us. In these emails we provide them with relevant information and content from this website that we think they may find interesting. Every one of our visitors and users can unsubscribe at any time from our newsletter by checking the unsubscribe button found at the end of every one of the newsletter emails that they receive from us. On the other hand, when our visitors and users use the contact form found within our website, we collect from them personal identifiable information such as their names, telephones, email addresses, and any other data that may be provided within the different fields of the contact form. The information we collect in our contact form is collected in order to maintain contact and establish communication with our visitors and users.
All this personal identifiable information mentioned above is kept private and it is stored in our server only for the purposes mentioned above. Please notice that we may also use this personal identifiable information only for extraordinary events in which it is absolutely necessary to contact a visitor or user urgently. For instance, we may use this information for the enforcement of our User Agreement, the enforcement of applicable national laws, and any other agreement we may have with our visitors and users. In such instances we may contact them either by phone (if applicable) or email. If you don’t want us to process this personal identifiable data from you anymore, please contact us through the contact form. Please notice that you can request that we erase any personal data that we may hold about you but this does not include any data we are obliged to keep for administrative, legal, or security purposes.
On the other hand, in this website we may also collect data that may be generated from technical processes such as cookies and third party embeds. In addition, we may also use software tools with the purpose of measuring and gathering information of sessions, including information regarding page interaction, page response times, and extent of visits to specific pages.
The cookies used in this website are used to ensure that we provide you with the best experience on our website.
There are two types of cookies that are used in this website:
Session (transient) cookies and Persistent (permanent or stored) cookies. The first ones are cookies that are erased once our visitors and users have closed their browser. Please notice that these cookies are not utilized to collect information from our visitors and users´ computers. Generally, these cookies store information in the form of a session identification, which do not individually identify any visitor or any user in particular. On the other hand, persistent (permanent or stored) cookies, are cookies that are stored in the user or visitor hard drive until these are either expired or deleted. These cookies are employed to identify our visitors and user´s preferences and surfing behavior on our website.
The following are the cookies placed on our website:
- Persistent (permanent or stored) cookies:
svSession: This cookie has the purpose to identify unique visitors and also has the purpose to tracks a visitor's session on our website.
smSession: The purpose of this cookie is to identify logged in site members. Thus, this cookie applies only to the administrator and team members who have logging access to this website. Thus, this cookie does not apply to users and visitors who have no logging access to this website.
- Session (transient) cookies:
hs: This cookie is used for security purposes
XSRF-TOKEN: This cookie is used for security purposes
TSxxxxxxxx (Where x are replaced by random characters - numbers and letters): This cookie is used for security purposes
TSxxxxxxxx_d (Where x are replaced by random characters - numbers and letters): This cookie is used for security purposes
RequestID: This cookie has the purpose to track visitor's behavior and measure the performance of the site.